be399 Terms & Conditions

Welcome to the be399 platform. These Terms and Conditions ("Terms") form a legally binding agreement between be399 and its users ("you" or "member"). By visiting the be399 website, creating an account, or using any of its services, you agree to these Terms in full. If you do not agree with any part of these Terms, please refrain from using the platform.

This document has been prepared in English and governs all aspects of be399's services — including online betting, casino games, live dealer, slots, and other entertainment products.

be399 is an online betting and casino platform that provides a secure and entertaining gaming experience for users in Bangladesh. These Terms apply to all services, products, and features of be399.

• These Terms may be changed at any time and take effect immediately upon change.
• All decisions made by be399 are considered final and binding.
• If any part of these Terms is found to be invalid or unenforceable, the remaining parts shall remain fully in effect.
• be399 reserves the right to suspend or discontinue service at any time and for any reason.
• Any dispute with be399 must follow the platform's internal dispute resolution process.

The following eligibility requirements must be met to create an account and use services on be399:

2.1 Age Requirement

be399 is for persons aged 21 and above only. Use of the be399 platform by minors is strictly prohibited. For age verification purposes, be399 may request a valid ID document (national ID card, passport, or birth registration certificate) at any time.

2.2 Account Registration

• Each user may create only one account. Creating multiple accounts for the same person is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and up to date.
• The name on the account and the name on the payment method must match.
• be399 reserves the right to cancel any account created with false information at any time.
• Accounts may not be transferred or sold to any third party.

2.3 Identity Verification (KYC)

be399 may verify a user's identity to process withdrawals and activate certain services. This process may require a copy of a national ID card, proof of address, and proof of payment method.

Ensuring the security of your be399 account is entirely your responsibility. Keep your password and login details confidential and do not share them with anyone.

• You are responsible for all activities conducted from your account.
• If you suspect unauthorized access to your account, notify the be399 support team immediately.
• Exercise caution when logging in from public Wi-Fi or shared devices.
• be399 will never ask for your password via email or chat.

4.1 Deposit Terms

The following approved payment methods may be used to deposit funds on be399: bKash, Nagad, Rocket, Upay, and bank transfer (including Islami Bank, Dutch Bangla Bank, BRAC Bank, and other major banks).

• The minimum deposit amount is ৳300 (applicable for all methods).
• Deposited funds must come from a payment method registered in the name of the account holder.
• Deposits from third-party accounts are strictly prohibited.
• be399 reserves the right to hold funds in cases of suspicious transactions.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same method used for the deposit.
• Withdrawal processing typically takes 10–45 minutes.
• Withdrawals may be delayed if KYC verification has not been completed.
• Bonus funds cannot be withdrawn directly; they become eligible only after wagering requirements are met.

be399 offers various types of bonuses and promotional offers. Please read these terms carefully before claiming any bonus.

5.1 Welcome Bonus

• A 200% bonus is available on your first deposit at be399, up to a maximum of ৳15,000.
• Example: Deposit ৳1,000 and receive a ৳2,000 bonus, for a total of ৳3,000.
• Another example: Deposit ৳16,000 and receive the maximum ৳15,000 bonus, for a total of ৳31,000.
• A 10x wagering requirement must be met for the bonus to become withdrawable.
• The wagering requirement is calculated on the bonus amount only (not on the deposit plus bonus).

5.2 General Bonus Terms

• Each bonus offer may have its own terms and conditions, which will be stated on the relevant offer page.
• Your account must be fully verified to receive a bonus.
• The same bonus cannot be claimed more than once from one account, one device, or one IP address.
• be399 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is proven, the account may be cancelled and all winnings forfeited.

All betting and gaming activities on be399 are governed by this policy.

6.1 Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• be399 reserves the right to cancel any unintended bet placed due to a technical error.
• If a match or event is cancelled, the bet amount will be refunded.
• Declared results in sports betting are considered final.

6.2 Casino & Live Games

• All casino games are operated by a certified Random Number Generator (RNG).
• If an error is detected in a game result, be399 may void that round.
• If a connection is lost during a live dealer game, the outcome will be settled according to the game record.
• Abnormal screen usage or the use of automated software during a game session is prohibited.

The following activities are strictly prohibited on the be399 platform. Violation of these terms may result in immediate account closure and forfeiture of funds.

• Any attempt at fraud, deception, or money laundering.
• Creating multiple accounts to take advantage of bonuses.
• Using automated bots or software to influence the betting system.
• Operating an account under a false identity.
• Attempting unauthorized access to or hacking of be399's systems.
• Collecting or misusing another member's account information.
• Spreading false information with the intent to damage be399's reputation.

All content on the be399 platform — logos, designs, graphics, software, text, and audio-visual materials — is the intellectual property of be399 and is protected by law.

• No content from the platform may be reproduced, distributed, or used commercially without be399's permission.
• The intellectual property of game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.) is protected separately.
• Users may use the platform for personal and non-commercial purposes.

be399 strives to operate its services as reliably as possible. However, be399's liability is limited in the following circumstances:

• If the service is disrupted due to loss of internet connection or technical issues.
• If a problem arises due to a fault in third-party software or a game provider.
• If financial loss occurs due to the user's own negligence or error.
• If the service is unavailable due to a natural disaster or other force majeure event.

be399 is committed to operating as a safe and reliable platform at all times. If an issue arises, our support team is always ready to help.

be399 believes in responsible gaming. Online betting and casino games are for entertainment — they should not be used as a source of income. For ages 21+.

• Do not bet beyond your means. Always set a budget before playing.
• If you notice signs of gambling addiction, seek help immediately.
• be399 offers users the option to temporarily or permanently close their account upon request.
• Parents can use parental controls to prevent minors from using this platform.

Visit our responsible gaming page to learn more.

be399 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of any clause of these terms and conditions.
• If suspicion of fraud or deception is confirmed.
• If evidence of operating multiple accounts is found.
• If bonus abuse is proven.
• In the case of failure to complete KYC verification or providing false information.

Users may also voluntarily close their account. In that case, the opportunity to withdraw all eligible balances will be provided.

be399 reserves the right to change, amend, or update these terms and conditions at any time.

• New terms and conditions will take effect as soon as they are published on the website after a change.
• For significant changes, be399 may send a notification to the registered email.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• It is advised to visit this page regularly to stay up to date on the terms and conditions.