be399 Responsible Gaming
Keep it fun — be399 helps you enjoy betting in a safe, informed, and controlled way. For players aged 21+ only.
Gaming is for fun — not for stress
be399 believes that betting and online gaming should be purely for entertainment — never a source of financial pressure or mental anxiety. We place the safety of every player as our top priority, which is why our platform includes several effective safety tools.
If you ever feel that your gaming habits are getting out of control, be399's support team is always here for you. Reach us via 24/7 live chat or email and get help setting the limits you need.
Remember: gambling is a form of entertainment — not a source of income. Never bet money that you cannot afford to lose.
Ask yourself: Are you betting for fun, or to chase losses? If it's the latter, take a break right now and contact us.
Warning: It is strictly prohibited for anyone under 21 to open an account or place bets on be399.
Ways to stay in control
be399 provides players with multiple automatic and manual safety tools that can be activated at any time.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be exceeded — this keeps your budget protected. Lowering a limit takes effect immediately; increasing one takes some time to apply.
Time-Out
Need a short break? At be399 you can take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or place bets. Once the break ends, your account is reactivated automatically.
Self-Exclusion
If you feel you need a long-term break, use the self-exclusion feature. Your account can be closed for 6 months to 5 years, or permanently. During this period, be399 will also not send you any promotional messages.
Session Time Limit
Set a maximum number of hours to play per session. When the session limit is reached, the platform will automatically log you out and remind you to take a break.
Activity History
You can view your complete betting history and records of deposits and withdrawals at any time. Track your spending and analyse trends — information is your most powerful tool for making informed decisions.
24/7 Support
The be399 support team is by your side at any time and for any concern. Get help in both Bengali and English via live chat and email. All responsible gaming assistance is kept completely confidential.
Recognise the warning signs
Betting problems develop gradually — spotting the early signs makes it easier to act quickly. If you notice even one of the signs below, contact be399 support.
be399 monitors every player's behaviour and proactively offers help when needed. Our goal is to keep your betting experience positive and safe at all times.
How to set limits and exclusions
Using the safety tools at be399 is straightforward. Follow the steps below or contact support directly — they will guide you through the process.
- 1 Log in to your account and go to Profile Settings or the "Responsible Gaming" menu.
- 2 Choose the safety feature you want — deposit limit, session time, time-out, or self-exclusion.
- 3 Set the amount or duration and read the confirmation message.
- 4 Confirm — lowering a limit or activating an exclusion takes effect immediately.
- 5 If you have any trouble, contact support directly — write to [email protected] or reach us on live chat.
21+ Age Confirmation
To open an account at be399 you must be at least 21 years old. Age is verified at registration and you may be asked to present an identity document (NID, passport) if required.
For parents and guardians: If there are minors in your household, make sure they cannot access your account. Keep your password secure and enable parental controls on your devices.
If you suspect underage use: If you believe a minor is using be399, notify us immediately at [email protected]. We will act promptly.
be399 places the protection of minors as its highest priority, and strict action is taken against any violation.
Let betting be an enjoyable experience
be399 believes that a healthy mindset and clear rules together create the best betting experience.
Realistic Expectations
Wins and losses are both a normal part of betting. Avoid placing large bets assuming a win is guaranteed, and treat every bet as the cost of entertainment.
Emotional Control
It is wise not to bet when you are angry, frustrated, or overly excited. Make decisions with a calm head and take a break when needed.
Stick to a Time Limit
Set aside a fixed amount of time for betting each day. Always give priority to family, work, and other responsibilities.
Talk Openly
Share your betting experiences with people close to you. Rather than facing problems alone, seek support — it is a sign of strength.
be399 Support Always Ready
For any matter related to responsible gaming, be399's support team is ready to help 24 hours a day, seven days a week. Support is available in both Bengali and English.
Live Chat:
Log in to the site and get instant live chat support — the fastest way to get help.
Email Support:
For detailed queries, write to us at: [email protected]
When to contact support
- When you need help setting a deposit limit or exclusion
- When you want to temporarily or permanently close your account
- When you want to view your betting history or spending report
- When you want advice about a betting problem affecting you or a loved one
- When you want to stop receiving promotional messages
Responsible Gaming FAQ
Answers to the most frequently asked questions about responsible betting at be399.
Play Safely at be399
Enjoy betting responsibly. Browse all our games and sports betting sections — within the right limits.
be399 — For players aged 21+ only
Play responsibly. Gambling can cause financial loss.